Frequently Asked Questions

Find answers to the most common questions about Fotix.

General

It's very simple: 1) You create your event and receive a unique code, 2) You share the code with your guests, 3) Guests enter the code at fotix.io and take photos from their phones, 4) The next day, everyone receives an email with access to all the event photos.

login¿Tienes un codigo? Ingresa a tu evento aqui

No! Fotix works entirely from the web browser. Your guests only need their phone and internet access. No downloads, no hassle.
It depends on the plan you choose. The free plan allows 5 photos per guest, the Pro plan allows 20, and the Premium plan offers unlimited photos per guest.

Photos and Storage

Photos are securely stored in the cloud. The free plan keeps them for 30 days, the Pro plan for 6 months, and the Premium plan for 1 full year.
Yes! As the event organizer, you can download all photos in high quality. Paid plans also allow downloading a ZIP file with all images.
The free plan includes a small watermark. Pro and Premium plans deliver photos without any watermark.

Events

Fotix is perfect for any type of event: weddings, birthdays, corporate parties, conferences, graduations, baby showers, and much more. If people are taking photos, Fotix works!
The day after the event, we automatically send an email to all participants with a link to the photo gallery. It's like a surprise gift!
Yes! You can modify the event dates and times from your control panel. If you need more time, you can upgrade to a higher plan.

Still have questions?

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